Frequently Asked Questions
We hope you find your answers below. If you have any further questions please e-mail us at firstname.lastname@example.org or you may call 718-222-2446 Please leave a message and someone will get back to you.
What type of payments do you accept? Paypal and most major credit cards
Do you accept international orders? We accept international orders of $100 dollars or more not including shipping. Shipping is a flat rate of $50 US.
How long will it take to get my order? We take up to 1 week to process orders. Orders will be shipped out the first Thurday after placed order via USPS Priority, or First Class. Domestic Delivery on an order using USPS about 3-7 business days after processing.
How do I return or exchange an item? We only accept returns and exchanges 30 days from date of delivery. You must e-mail us at email@example.com before returning or exchanging an item. You will receive an e-mail back from us with return or exchange instructions. On returned items you will only be credited the amount of the merchandise, you will not be credited for shipping costs.
How can I check the status of my order? e-mail us at firstname.lastname@example.org